Privacy Policy

Last updated: February 22, 2026

1. Introduction

Welcome to CloudHS. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our application and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Username and Password: Collected to create and secure your account.
  • Phone Number: Collected for communication, account verification, and to process mobile money payments (like EcoCash and InnBucks).
  • GPS Locations: Collected to help manage hardware mapping, router placements, and provide location-based insights for your WiFi business.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: sales@caynum.net
Phone: +263 772 198 816